Government & Public Sector
Public work, delivered to a public standard.
New Block works with cities, counties, state agencies, and special districts on websites, accessibility, AI, and outreach. Certified for public procurement and built for the scrutiny public work receives.
Who this covers
Organizations we mean when we say government & public sector
Community choice aggregators are covered under Energy & Utilities. School districts, community colleges, and public universities are covered under Education. Both carry the same public-agency obligations described here.
Local government
Cities and counties, including departments, commissions, and municipal programs.
Special districts
Water, transit, fire, parks, library, and other independent districts and joint powers authorities.
State agencies
California departments, boards, and commissions subject to state accessibility and procurement rules.
Public programs
Grant-funded initiatives and public-private programs that report to a council or board.
What you're up against
The problems we get hired to solve.
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The ADA Title II clock
Entities serving 50,000 or more people must reach WCAG 2.1 AA by April 26, 2027. Special districts and smaller entities have until April 26, 2028. Most agencies have more inaccessible content than they realize, especially PDFs.
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Procurement friction
Good vendors are hard to bring on quickly. Certified small business partners can qualify for set-asides and simplified acquisition, which shortens the path from need to contract.
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Trust and clarity
Residents expect to find services, pay, apply, and report in a few taps, in their language, on their phone. Every failure becomes a call or a counter visit.
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Doing more with the same staff
Records requests, resident questions, and internal paperwork keep growing. AI can absorb real volume when it is deployed with human review and audit trails.
- ADA & Accessibility Compliance Audits, remediation, document accessibility, and conformance documentation ahead of the Title II deadlines.
- Web & Application Development Accessible agency websites, service portals, and online forms built to WCAG 2.1 AA from the start.
- AI Solutions Resident service assistants, records processing, and internal automation with human review and audit logs.
- Paid Media & Advertising Program awareness and enrollment campaigns targeted to your service area, with reporting fit for a council.
- Branding & Design Program identities and public communications that read clearly and meet accessibility standards.
- Social Media Management Public information channels with approval workflows and accessible content by default.
- Quality Assurance Independent acceptance testing so vendor deliverables meet the contract before final payment.
Why New Block
What we bring to the work
Certified for public procurement
CA DGS Small Business, LA County LSBE and CBE, NMSDC MBE, and CPUC MBE. Engagements can count toward supplier diversity goals and qualify for simplified acquisition.
Public-sector clients
Our work includes the City of Los Angeles, Clean Power Alliance, and Palmdale School District.
Accessibility depth
We publish detailed guidance on Section 508 and ADA Title II that agencies use to plan their own programs, and we test with real assistive technology.
One accountable team
Strategy, design, engineering, QA, and communications under one contract. Fewer handoffs and one number to call.
Questions
Frequently asked questions
Is New Block a certified small business for California procurement?
Yes. New Block holds the California DGS Small Business certification, LA County LSBE and CBE certifications, and MBE certifications from NMSDC and the CPUC Supplier Clearinghouse. These can qualify engagements for set-aside programs and simplified acquisition and count toward supplier diversity goals.
Can you help us meet the ADA Title II deadline?
Yes. We audit websites, apps, forms, and documents against WCAG 2.1 AA, remediate templates and content, and produce conformance documentation and an accessibility statement. Entities serving 50,000 or more people have until April 26, 2027. Special districts and smaller entities have until April 26, 2028.
Do you work with special districts and joint powers authorities?
Yes. Special districts carry the same public obligations as cities with smaller staffs and often older systems. We scope work to fit district budgets and board approval cycles, and we understand the 2028 Title II deadline that applies to most of them.
How do you handle public records and sensitive data?
We design for public records requirements from the start, including records-friendly content workflows and data handling reviewed with your IT and counsel. AI deployments include human review, access control, and audit logging.
Can we start without a full RFP?
Often. Our certifications can qualify engagements for small business set-asides and simplified acquisition paths under state and county rules. We are glad to walk your procurement office through what applies.
Related reading
Other industries
Bring us the project your residents are waiting on.
A site, a compliance deadline, a program launch, or a backlog. We will scope it in language your procurement office understands.
Book an Intro